You can reach us @: 212-608-5937
Via fax @ 212-608-5938
Via e-mail @ cookie@cookieisland.com
Cookie Island Inc.
Bill and Tripper, two cookieheads, were born and raised on the beach in Southampton New York, back when the potato fields were potato fields and Caldor was a drive-in movie theater. A wild duo, they spent their days looking for adventure and munching on any cookies they could get their hands on. One day as they were sitting in the hot tub listening to the radio and they heard that a hurricane was creeping its way up the coast. The two gave each other a knowing glance, grabbed their sailboards, and set out in search of the ultimate wave.
While out on the rough sea, they met up with the hurricane, and began the wildest adventure of their life. Screaming through the waves, and having the time of their lives, suddenly a shadow loomed over them. They looked up eagerly to find the tallest wave they had ever seen. Tripper smiled at Bill, as they turned into the wave. Soaring through the air, they found themselves out of control.
They woke up scratching their heads, wondering where they were and what had happened. They had landed on what looked to be an island of sorts, but it was different somehow. The familiar smell of homemade cookies in the air quickly caused the two to get up and seek out the source. Walking along the shore of the island, it didn't take them long to realize that the whole place was made out of cookies. It was their ultimate dream come true. They resolved to make it their home. They named it CookieIsland, and decided to share the magic with the rest of the world.
Today, Bill and Tripper have taken the secret recipes os CookieIsland and have made them available to you.
Island Law
All cookies must be baked from scratch daily and shipped the same day.
Cookies must be made from all natural ingredients and approved by Mother Nature herself.
Part of the profits from the sale of all cookies will be donated to the Webb International Center for Dyslexia
Mother Nature must be respected, so all our paper products must be printed on recycled material using soy inks.
If a Cookiehead is sighted you must share a piece of your cookie with him or her.
Safe Shopping & Product Guarantee
We guarantee that every transaction you make at cookieisland.com will be 100% safe.This means you pay nothing if unauthorized charges are made to your card as a result of shopping at cookieisland.com
Cookie Island uses a secured server software (SSL) which is among the best available today to ensure safe transactions.It uses the latest encryption technology to keep your personal information safe.Your personal information can not be read as it travels through the internet.Once we retrieve your credit card number, it is stored on a server that is not accessible.During transmission for approval of your credit card, our software dials directly to a host computer.It is just like getting your card swiped at a supermarket.Again, this information can not be read and is not accessible.
You’d still prefer calling or faxing your credit card information?No problem!We have a way for you to order online without entering your credit card information on the internet.Just fill out the order form online, and give us a call @888-266-5434 or fax us @ 718-349-7985.
When faxing credit card information, be sure to include your *name, *address, *phone number, *credit card type, *credit card #, and *expiration date
If a box or cookies are found damaged, just re-seal the package along with the cookies and we will have FedEx pick it up.A replacement box will be shipped to you at no additional cost within 24 hours.
If the customer is not satisfied for any other reason, we will gladly replace the order or refund the customer their money.Just re-seal the package along with the cookies and we will have FedEx pick up the package.
Privacy Policy
We at Cookie Island respect your privacy, and we are committed to protecting it.This privacy policy explains how we use personal information provided by visitors to our web site.
We do not recognize or capture the e-mail address of visitors to our site, and we do not collect any information that identifies individual visitors.To help us reach our goal of providing a Web site that meets the needs of our customers, we do monitor traffic patterns on our web site.We also analyze domain addresses and other site usage data, and we may us cookies (the web browser kind), to help us model visitor paths through the site or display specific pages for visitors based on the browser or operating system being used.
We request your address, e-mail address and other personal information simply to enable us to accept your orders through our web site.We do not sell, trade or share your personal information with other companies.Our mailing list is exclusive to Cookie Island.You will, however, receive our latest catalogs and news of any new promotions that we run.If for any reason you want to be removed from our mailing list, simply call us at 888-266-5434.
Payment Information
Paying by Credit Card
Paying by Check
Paying by Money Order or Certified Check
Paying by Phone or Fax
Paying by Credit Card
We accept American Express, Visa, MasterCard, Discover, & Diners Club credit cards.While ordering on-line you will be prompted to enter in your credit card information.
Paying by Check
You can select “pay by check or money order” on the order form, and send us a personal check made payable to “Cookie Island, Inc.”This method of payment does slow down your order somewhat. We must first await for the arrival of your check, and due to the increased amount of fraud, it is necessary to wait 15 days locally & 20 days nationally for a check to clear with your bank.After everything has been cleared, your order will be shipped out.
Paying by a money order or certified check?
You can select "pay by check or money order" on the order form, and send us the money order or certified check made payable to "Cookie Island, Inc."Please take note that we must first await the arrival of your certified check or money order, before the order is shipped out.
Paying by Phone or Fax
We have a way for you to order online without entering your credit card information on the internet.Just fill out the order form online, and give us a call @888-266-5434 or fax us @ 718-349-7985 with your credit card number.When faxing credit card information, be sure to include your *name, *address, *phone number, *credit card type, *credit card #, and *expiration date
